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Tips & Training

6 steps to building trust, intimacy and rapport in telecounselling

Ok, let’s start off with some self-disclosure (which by the way, if used strategically, can be a great way to establish rapport).  Yes, I have coached a client in my pyjamas – more than once. At least they were the “pants and suit” type. Fortunately, in telecounselling, my choice of uniform has no bearing on...
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